Welcome to the world’s first refund trust platform. We help merchants better understand their customers to make the internet a safer place.

Imagine a world where merchants live in fear of being taken advantage of and in result, customers are punished and you’ll have a pretty good idea of eCommerce today.

Made even harder is the process of returns. From a merchant persepctive, they are annoying and riddled with risk and from a customer perspective are a core reason to why the end to end process of shopping online is so hard.
We want to fix this. Our aim to consolidate online trust. Going beyond whether a card is simply stolen or not, we want to help merchants understand which customers they can trust. Customers who do the right thing should be taken care of and those who constantly do the wrong thing, should not get away with it.

We want to help merchants of all sizes succeed and make the internet a fairer place to do business.

This is our incredible growth story

Disputify kicks off

Disputify was founded in April of 2020 in the midst of the COVID-19 pandemic to make the internet a fairer place.

Seed Round

To kickstart the development of our amazing product, we raised $1.3m AUD from world class investors.

Public launch!

After 12 months of building, testing and improving, we publicly launched our product to merchants globally.

Mastercard Start Path

Disputify was chosen alongside nine other companies globally to join Mastercard’s start path program and explore commercial opportunities.

“As a merchant myself, the idea of offering a restrictive return policies just because I was afraid of a few customers taking advantage of it wasn’t the way I wanted to grow my store or reward my customers.”

Jack Bloomfield
Founder & CEO of Disputify

Our Values

The three values below are what we live, breath and operate on as a company.

We've got your back.

We work in the best interests of each other, we are not afraid of failure, and we will always work towards success.

Tell it how it is, no bullshit.

We respect each other by saying how it is. We believe in truth over bullshit and communication with purpose.

Think long term, act short term.

Our actions on a day to day basis are in pursuit of our long term objectives.We are ambitious with our thinking but thoughtful with our process.

Our Team

Joel Richards

Head of Engineering
With over sixteen years of experience, Joel heads up Disputify's engineering execution and has been with the team since 2020.

Chris Saad

Product & Startup Builder. Talks about #startups, #productgrowth, #startupfunding, #startupfounders, and #productdevelopment

Sam Martin

Non-Executive Director
Talks about #nlp, #quantum, #blockchain, #dataassets, and #machinelearning

Jack Bloomfield

CEO and Founder
At just 19, Jack has owned and operated ecommerce stores for over 5 years. Experiencing the pain of refund fraud first hand, Jack founded Disputify in 2020.

Jason Titman

Non-Executive Director
Jason is a SaaS tech investor and C-Level Technology Executive, focusing on scaling up tech companies. With significant experience in eCommerce, FinTech, Proptech, Medtech and Cyber Security.

Join our team

Does your vales align with ours? Are you a problem-solver first? We're looking for people like you.

Product Manager

The product manager role will play a key role in building and executing a compelling product strategy strategy based on insightful understanding of customer needs, market opportunities and technical capability.

Operations Manager

The operations manager role will play a critical role in owning the execution of our hiring, people success, admin and customer success strategy.

+ more!

We are always looking to grow the Disputify team with A players. If you think you align with our values and would like to apply for a position that isn't advertised, reach out!