Imagine a world where merchants live in fear of being taken advantage of and in result, customers are punished and you’ll have a pretty good idea of eCommerce today.
Made even harder is the process of returns. From a merchant persepctive, they are annoying and riddled with risk and from a customer perspective are a core reason to why the end to end process of shopping online is so hard.
We want to fix this. Our aim to consolidate online trust. Going beyond whether a card is simply stolen or not, we want to help merchants understand which customers they can trust. Customers who do the right thing should be taken care of and those who constantly do the wrong thing, should not get away with it.
We want to help merchants of all sizes succeed and make the internet a fairer place to do business.