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Disputify empowers merchants to offer instant refunds, prevent abuse and make smarter refund decisions.
hello@disputify.com
511 W 25th St, New York City, USA
260 Queen St, Brisbane, Australia
Disputify is a trust platform that empowers merchants to offer instant refunds and avoid return abuse. Shoppers often wait weeks to receive a refund after they’ve initiated a return. With Disputify, merchants can return funds to customers even before they’ve shipped the product back.
The result? An instant increase in conversion, a new level of customer trust and a completely re-defined post purchase experience.
Process refunds on the spot with no risk for 97% of customers.
Don't paint all customers with the same brush, go beyond isolated data points and truly understand your customers trustworthiness.
30% of shoppers admit to falsely claiming that their order never showed up to obtain a refund. Turn our customer insights into tactical, automated responses that improve the customer experience whilst decrease the risk of return abuse.
Yes. We work in conjunction with all your existing tools. Whether it be an ecommerce platform like Shopify, a refund platform like Returnly or a BNPL service like Afterpay we work with your existing stack.
We integrate via your ecommerce platform. This process takes less than 2 minutes and once complete, the most important information is displayed natively in your platform of choice.
No. Instant refunds should only be given to customers who are returning an item within the conditions of your existing return period.
Every order you receive is cross referenced against a database of millions of customers. Before you fulfil the product, we proactively automate actions to help lower the chance of a refund.
No. There are no hidden costs.
Send us an email. We are here to help! support@disputify.com