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Has space to go deeper into your work and company culture
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Is for you if you offer only a couple of alternatives that don't need much explanation
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We take the risk out of returns.
Know which refunds to honour, protect your bottom line improve the customer experience.
Start Your Free Trial Now
Watch Demo
No credit card necessary
2 minute integration
1.1m+
customers scanned.
400+
world class brands.
$1.4m+
saved for brands.
Not every refund request is legitimate.
We track customer behaviour, cross merchant, globally.
"My item never showed up"
30% of customers admit to falsely claiming that an order never arrived to obtain a refund.
"My item doesn't fit"
53% of merchants have reported an issue of customers ordering products, just to a refund after using it extensively.
"My box was partially empty"
50% of attempts contained a less valuable item, with the customer claiming the more valuable item was missing.
We identify patterns of customer behaviour.
Through smart analysis of your customers, we leverage millions of data points in our network to alert you of customers you need to know about.
Disputify protects every order, across all your sales channels.
How it works
Order Scanned.
Seconds after the order has been placed, 50+ data points are analysed.
Analysis delivered.
Low risk or high risk, analysis is delivered natively in your ecommerce platform.
Product dispatched.
Depending on risk, you can automate a response to protect your bottom line.
Refund Requested.
Product didn't arrive? Make an informed decision on what to do based off a customers past behaviour.
Analysis delivered.
Delight the customer or stand your ground, Disputify gives your team the context to make the right decision.
Complete coverage.
From your store to a marketplace, all orders that flow through your connected platform are protected by Disputify.
Benefit from a global network.
With over 400 merchants in our database, receive context on behaviour including first time customers.
Automate your response.
Disputify integrates with your existing outbound tools to help tailor your response to high risk orders.
Protect your store from refund fraud in minutes.
We integrate with major ecommerce platforms like Shopify and WooCommerce.
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January 11, 2022
3 minutes
What is Friendly Fraud?
So how can fraud ever have the reputation of being “friendly” I hear you asking…
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January 11, 2022
3 minutes
What is Refund Fraud?
scammers are targeting your online store
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