The best refund experience on the internet

Fuel growth by turning customers who receive refunds into loyal enthusiasts that buy again, spend more, and refer others.
Instant Refunds
Increase repurchase rate by 90%
Offer instant refunds to your customers and watch repurchase rates skyrocket as high as 90%.
Boost repurchase AOV by 40%
Happy customers spend more. Add instant refunds to increase repurchase AOV by +40%.

Trusted by amazing global brands and partners

With Jean
Move
Mastercard
Souk and Sepia

Keep customers for life

Retention is key to long-term success. Give your customers flexible options—like instant refunds—for a fast and easy post-purchase experience, and they'll keep coming back.

More repurchases

Customers who receive instant refunds are 50% more likely to buy again, on average.

Higher AOV

Customers who receive instant refunds spend 40% more on future purchases, on average.

Add new revenue

Find out how much new revenue you can add with instant refunds.

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A better refund experience for you and your customer

With instant refunds, you can max out customer satisfaction and retention during one of the most important interactions you'll have—online returns.

We pay the refund

We'll pay your customer their refund in seconds.

You inspect the return

Review and inspect the return to make sure it's in good shape.

You pay us back

When you're completely satisfied with the return, pay us back.

Big Commerce
Eddie Machaalani
Co-Founder, BigCommerce

The potential to be a game-changer.

Disputify's Instant Refunds product enables merchants to reward trusted customers with a refund  within minutes at no risk to the merchant. This has the potential to be a game-changer across the entire ecommerce landscape.

FAQs

Questions about instant refunds? We got you covered.

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