The most transparent refund experience on the internet

Convert customers faster and keep them for life. Improve customer satisfaction and watch your conversion rate skyrocket with Instant Refunds.

Get started—it's free!

Looking for the Shopify app? Check it out.

Retailers offering shoppers Instant Refunds see a +20% conversion rate uplift, on average.

Shoppers who see Instant Refunds at checkout spend +22% more than those who do not.

Global network

Trusted by amazing global brands and partners

Refund solutions

Merchants of all sizes—from startups to global retailers— choose Disputify to increase conversions, boost retention, and reduce refund-related losses.

Instant refunds

Convert high-intent shoppers faster and keep them coming back with the best refund experience on the block.

Add instant refunds

Trust scores

Our recommendation engine shows you which customers you can and cannot trust so you can add or reduce friction.

Score your customers

Refund protection

If you issue an instant refund and the product doesn't arrive or arrives damaged, we've always got your back.

Protect your refunds

Some customers just want their money back
Instant refund it

Exchanges are great, but sometimes customers just want a refund. Make it a great experience with Instant Refunds.

How it works

Add Instant Refunds

Eddie Machaalani

Co-Founder, BigCommerce

The potential to be a game-changer.

Disputify's Instant Refunds product enables merchants to reward trusted customers with a refund within minutes at no risk to the merchant. This has the potential to be a game-changer across the entire ecommerce landscape.