Turn customers who receive refunds into your biggest fans who buy more, spend more, and refer others.
Since the birth of ecommerce, buying something online has always been a risk. Whether it was settling on the wrong size or picking the wrong style - the fear of getting it wrong has never gone away. A fundamental shift is coming. World-class brands shouldn't expect customers to wait 5-15+ days for their money back, it should be instant. Customers want to shop with brands that trust them to such a degree that when a product isn't what they want, a game-changing instant refund experience awaits.
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